Built for people who take customer relationships seriously. Simple enough to start today. Powerful enough to grow with you.
We kept watching businesses lose customers — not through bad products or bad service, but through broken relationships. Missed follow-ups. Lost records. No single view of who the customer actually was, or what had been said to them last week.
The tools that existed were either too complex, too expensive, or built for someone else entirely. So we built KORU — a CRM that respects your intelligence, your time, and the relationships you have worked hard to build.
"KORU is not a compromise between what you need and what you can afford. It is exactly what you need."
Not because we say so. Because every decision we made — about what to build, what to simplify, and what to leave out — was made with your customer in mind.
Open a customer and know everything in seconds. The 360° view was designed so you are never more than one click away from the full picture — interactions, pipeline, tasks, and open cases, all in one place.
Log a call, create a task, raise a complaint, update a pipeline stage — all from the customer card, with the customer already filled in. No switching screens. No losing context. Just work.
Most CRMs treat complaints as an afterthought. We built a full case management module — with reference numbers, status workflows, immutable audit trails, and resolution tracking — because your customer's problem deserves a proper process.
Everything you put in KORU stays private to your account. Role-based permissions control who can see what. And for organisations with specific data sovereignty requirements, our BYOC model brings KORU to your own infrastructure.
The full KORU experience — every module, every feature — works on your phone. Not a stripped-down version. Not a read-only view. The complete platform, built mobile-first from day one.
Start on the free tier, add customers, explore every module. When your business grows, upgrade to unlock team features, unlimited customers, and industry-specific modules that activate for your vertical.
Six modules. One platform. Zero compromises.
A complete, actionable view of every customer relationship — interactions, pipeline, tasks, and cases — accessible in one click.
Overview · Activity · Pipeline · RecordsKanban and list views. Track every opportunity through your sales process with stage management, value tracking, and close date monitoring.
Kanban · List · Multi-currencyLog calls, meetings, emails, and WhatsApp messages. Create tasks with priorities and due dates. Never lose track of a follow-up again.
Activities · Tasks · Follow-upsA full case management system with unique reference numbers, status workflows, audit trails, and resolution tracking. Built for accountability.
6 Record Types · Audit Trail · SLA ReadyRelationship health scoring, at-risk alerts, pipeline intelligence, and full business health insights. Charts, tables, CSV and PNG export built in.
Health Score · Charts · CSV · PNG ExportPIN-based lead capture for expos and large events. Staff capture visitor details on any device — sales team reviews and converts leads to CRM afterwards.
PIN Access · Instant Capture · CRM ConvertBanking, retail, financial services, media — industry-specific fields and workflows that activate automatically based on your vertical.
Coming Soon · BYOC ReadyWhether you manage 10 customers or 10,000, KORU gives you the same quality of relationship intelligence.
Your client relationships are your business. KORU keeps every interaction, every commitment, and every opportunity in one place — so nothing falls through the cracks.
Shared pipeline visibility, team-wide interaction logs, and organisation-level reporting — without the complexity of enterprise CRM.
Built-in case management, audit trails, and compliance-ready record keeping. Industry modules for banking and financial services coming soon.
Track client briefs, manage project pipelines, log feedback sessions, and handle service requests — all under one client profile.
Manage student and participant pipelines, log programme interactions, and track outcomes — whether you have 10 participants or 1,000.
If you have customers, you have relationships. KORU works for any business that believes those relationships deserve more than a spreadsheet.
Six modules, built from the ground up to work together — not bolted on as afterthoughts.
Open any customer and see everything — not just their contact details, but the full history of your relationship. Every interaction, every open task, every pipeline opportunity, every complaint. One screen. Complete context.
Track every deal from first conversation to close. Kanban view for visual pipeline management. List view for detailed review. Stage changes happen in one click — directly from the card.
Every conversation, every follow-up, every commitment — logged and tracked. Know what was said, what was promised, and what needs to happen next. For every customer, every time.
Most CRMs treat complaints as an afterthought. KORU treats them as a first-class part of the customer relationship. A full case management system — because how you handle problems defines how customers remember you.
Know your business. A full business intelligence suite across every module — with relationship health scoring, actionable insights, and decision-support built in. Not just numbers — answers.
Purpose-built for expos, conferences, and large events. Staff capture visitor information on any device in under 60 seconds — no login required, just a PIN. The sales team reviews leads afterwards and decides who to bring into the CRM.
No hidden fees. No forced upgrades. No surprise bills. Just straightforward pricing that reflects the value we deliver.
Everything you need to get started and prove the value of KORU to your business.
For small teams ready to grow together. Corporate email domain required.
For growing teams that need AI, scale, and full control. Corporate email domain required.
For organisations that need industry-specific modules, on-premises deployment, or bespoke integrations.
KORU works wherever customer relationships matter — regardless of industry, team size, or complexity.
A relationship manager handles a portfolio of 80 clients across different product lines. Every interaction needs to be logged. Every complaint needs a reference number and an audit trail. Every opportunity needs to be tracked through a multi-stage approval process.
A management consultant manages 12 active client relationships simultaneously. Each client has ongoing projects, open proposals, recent meeting notes, and pending follow-ups. Without a system, things fall through the cracks. With KORU, nothing does.
A sales team of six manages a shared pipeline of 200 accounts. The team lead needs visibility across the whole portfolio. Individual reps need their own view. Handovers need to be seamless — when a rep leaves, the relationship history stays.
A digital agency manages ongoing relationships with 30 clients. Each client has active projects, revision requests, billing discussions, and creative feedback sessions. The account manager needs to walk into every call knowing exactly where things stand.
A training organisation manages relationships with 150 corporate clients across different programmes. Enrolments, course completions, feedback, and renewal conversations all need to be tracked — across a team of programme managers.
We are onboarding a select group of businesses during our pilot programme. Tell us about yourself and we will be in touch within 48 hours.
Because we want to build KORU with our early users, not just for them. The pilot programme is a two-way commitment — we give you full access to the platform, and we ask for honest feedback in return.
This is how the best products are built. Not in isolation, but in conversation with the people who use them every day.
Tell us about your business, your customers, and what you are hoping KORU will help you achieve.
Our team personally reviews every application. We will confirm your access and send login credentials.
Explore every module. Use it for real work. Tell us what works, what does not, and what is missing.
Your feedback directly influences what gets built. Pilot users get priority access to new features and early-adopter pricing at launch.
The application takes about 3 minutes and covers three simple sections — about you, about your business, and what you hope to achieve with KORU.
We review every application personally. You will hear from us within 48 hours.
How KORU collects, uses, and protects your data.
Last updated: June 2026.
KORU CRM is a product of XIX Solutions. We are a software company building relationship management tools for businesses. Our registered address and company details are available on request at hello@korucrm.com.
We collect the following categories of data when you use KORU:
We use the data we collect to:
We do not sell, rent, or share your personal data or your CRM data with third parties for marketing purposes.
Your data is stored securely on Supabase (PostgreSQL), hosted on infrastructure with industry-standard encryption at rest and in transit. Authentication is handled by Clerk, a secure identity management platform. We implement role-based access controls so that your data is only accessible to authorised users within your account or organisation.
You have the following rights over your data:
KORU uses the following third-party services to operate the platform:
Each of these services operates under their own privacy policies and data processing agreements. We select partners who meet high standards for data security and privacy.
KORU uses essential cookies only — to maintain your authenticated session and remember your preferences. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.
We may update this Privacy Policy from time to time as the platform evolves. We will notify registered users of any material changes via email. The date at the top of this page reflects the most recent update.
For any questions about this Privacy Policy or your data, please contact us at hello@korucrm.com.